Protection of Personal Data

RHG Enertürk Energy

RHG Enertürk Enerji takes all kinds of technical and legal measures under the Personal Data Protection Law No. 6698 (“PDPL”) in order to protect your personal data processed within the scope of its activities. Relevant persons may access detailed information for the categories of personal data processed, the legal reasons for the processing of personal data, the data transferred to third parties and the purpose of this transfer and their rights under PDPL and GDPR from the following clarification text.

I. Data Controller

RHG Enertürk Enerji

Central Registration System (Mersis) No.: 0182048835200012

Internet Address:

Telephone number: 0 (212) 267 4206


Address: Huzur Mah. Azerbaycan Cad. Skyland Sitesi B Blok Kat:16 No:4B/240 34485 Sarıyer, İstanbul,

II. Purposes for Processing Personal Data

Your personal data is processed by RHG Enertürk Enerji as the data controller for the following purposes and scope in accordance with Articles 5 and 6 of the PDPL:

  • In order to improve, develop, diversify our products and services and to offer alternatives to the real / legal persons with whom we have commercial relations,
  • In order to ensure communication and cooperation between Erciyes Anadolu Holding and Erciyes Anadolu Holding's affiliated companies by RHG Enertürk Enerji, to ensure coordination, to carry out common business areas, to determine the needs of our customers and employees, to fulfil the obligations related to the contract, to maintain advertising and marketing activities, to ensure customer follow-up, to ensure occupational safety and business continuity,
  • In order to raise and enhance our service standards,
  • In order to determine and implement our commercial business strategies,
  • With the aim of the complete performance of the contracts to which RHG Enertürk Enerji is a party by RHG Enertürk Enerji and the control of the complete performance of the contracts by the counterparties in these contracts,
  • In order to ensure the legal security of real / legal persons who are in commercial relations with RHG Enertürk Enerji,
  • In accordance with the laws in the legislation, in order to be able to issue commercial books, invoices, bank checks, and payrolls that must be issued by RHG Enertürk Enerji,
  • In order to ensure the security of employees, guests, and buildings belonging to RHG Enertürk Enerji and to control the entrances and exits,
  • In order to evaluate the recruitment processes of employee candidates, to create the personnel files of the employees and to maintain the human resources policies of RHG Enertürk Enerji,
  • In order to increase the morale and motivation, performance level and satisfaction of the personnel working within RHG Enertürk Enerji, their interactions with each other and the company and to ensure their loyalty to the company,
  • In order to provide internet access to the guests in the public areas of RHG Enertürk Enerji,
  • In order to carry out the commercial acquisition transactions of RHG Enertürk Enerji,
  • In order to conduct corporate correspondence of RHG Enertürk Enerji,
  • In order to create statistical data in case of visiting our website and to record visitor information and to provide feedback,
  • In addition to these, for purposes such as performing our necessary quality and standard audits or fulfilling our other obligations determined by laws and regulations. 

III. Transfer of Personal Data

For the above purposes, considering Articles 8 and 9 of the Personal Data Protection Act, personal data may be transferred to the following.

  • In order to fulfil our commercial activities and to ensure continuity, our business partners,
  • To our suppliers limited to the provision of products and services,
  • To the relevant public institutions and organizations, especially SSI, in order to fulfil the legal obligations stipulated in the laws and to ensure security,
  • To other private and public legal entities, especially banks, in order to ensure that the social and financial rights of the people employed by RHG Enertürk Enerji are met,
  • To legally authorized public institutions and organizations and judicial bodies in line with the demands of the relevant public institutions and organizations and limited to the purpose of the request,
  • To Erciyes Anadolu Holding A.Ş. and its subsidiary companies in order to establish a common database, ensure coordination and cooperation,
  • To software companies and technology companies established in Turkey and abroad in order to create databases of operating systems and computer programs used by our company and Erciyes Anadolu Holding, to which we are affiliated, to ensure program operability and to carry out maintenance and repair of the program,
  • To technology companies established in Turkey and abroad that provide cloud technology services, from which we receive cloud service,
  • To Erciyes Anadolu Holding and the companies affiliated to Erciyes Anadolu Holding, to the domestic and foreign business partners of our company and Erciyes Anadolu Holding's affiliates, to their dealers and suppliers, in order to follow up and meet customer needs,
  • To the companies affiliated with Erciyes Anadolu Holding and to the companies that we receive services from in this field to realize social and cultural activities such as events and conferences,
  • Employee health information may be transferred to relevant healthcare institutions and insurance companies to ensure they can work in a healthy business environment.

IV. Personal Data Method of Collecting and Legal Reasons

Your data is collected by RHG Enertürk Enerji or real or legal persons authorized to process data on behalf of RHG Enertürk Enerji, including statements, application forms, forms completed from the website, documents requested to create a dictionary file, various agreements, questionnaires, business application forms, application forms of information through call centres, oral, written or electronic channels, and personal data processing requirements under the law.

This information is obtained in order to provide our commercial and administrative activities within the framework of the laws and to conduct the services of RHG Enertürk Enerji within this scope, to maintain its commercial life and to fulfil its responsibilities arising from the laws completely and correctly. 

V. Rights of the Relevant Person within the Scope of PDPL

Real persons who have personal data processed through RHG Enertürk Enerji have the following rights under Article 11 of the KVKK:

  • To find out if personal data has been processed,
  • To request information about personal data if it has been processed,
  • To find out the processing purpose of personal data and whether it is being used for the purpose,
  • To find out third parties, receivers, and receiver categories to transfer personal data either at home or abroad,
  • To request to have personal data corrected in the event that it was incomplete or mishandled, and to require that processes in that scope be reported to third parties for the transfer of personal data,
  • Although processed under the PDPL and other relevant statutes, to request deletion or destruction of personal data in the event that the reasons for which they need to be processed, or to require that such processing activity, be disappeared and the processing be communicated to third parties for the transfer of personal data.
  • To object to the appearance of an outcome against the individual by analysing the processed data via exclusive automated systems,
  • Requesting the compensation of the damage in case of damage due to unlawful processing of personal data.

The relevant persons can submit requests for these rights by a notarized notice to the address "No:34306 Başakşehir/İstanbul" of our company, RHG Enertürk Enerji, or by personal application to our company by presenting an ID card. The claims of the relevant person will be treated as free of charge and will be resolved no later than thirty (30) days as soon as possible and ultimately. The fee outlined in the Statement on Compliance concerning the Manner of Applicants and Guidelines will be based on the cost of the assessment and decision-making, if the transaction requires a separate cost. Once the relevant persons have applied to our company, they may pursue a complaint with the Personal Data Protection Agency if they are not satisfied with the response.