As RHG Enertürk Enerji Üretim ve Ticaret A.Ş., Muradiye Elektrik Üretim A.Ş., Sibelres Elektrik Üretim A.Ş., Betim Enerji Yatırım Üretim ve Ticaret A.Ş., Gün Güneş Enerjisi Elektrik Üretim Sanayi ve Ticaret A.Ş., we accept as the basis of our Quality Policy to present a policy covering all employees, local community, customers and investors, as well as all relevant parties, starting from the investment process and continuing throughout the operation, to fully fulfill local and international quality standards, sector requirements, our sustainability commitments, mainly the UN Global Compact, to support our sustainability strategy and goals and all relevant legal obligations and to provide services with confidence at all times with the quality of our services in all activities we carry out with our vision of being a leading company in the renewable energy sector.
Within the framework of this policy, we declare, undertake the disclose the following provisions to the public;
· To adapt and respond to the expectations and demands in our processes, products and services by focusing on customer experience,
· To increase customer satisfaction,
· To take into account and support the feedback and opinions of our employees and all relevant parties for the development of the Quality Management System and processes,
· To provide the resources needed for the Quality Management System,
· To take responsibility for the sustainability and effectiveness of the Quality Management System,
· To use the process approach and to focus on risk-based thinking,
· To implement and monitor the Quality Management System by supporting it with procedures,
· To encourage the participation of our employees and all interested parties through training and development activities and to strengthen our quality culture,
· To follow the sector requirements and developments, to lead by complying with local and international legislation obligations,
· To continuously improve the Quality Management System,
· Setting goals based on our sustainability targets for monitoring, measuring and auditing quality performance, achieving the relevant goals by planning for the goals set.